They have given wonderful service to us and Rahul Chauhan sir has treated us very nicely and over all facilities were also very good. Every staf attend their costomer patiently and respectful, thanks to them 👍✨

Our SalesRep, Josh was very professional and the whole experience was very easy in purchasing our new Elantra.

Truly a low pressure salesman Steve simpson, actually listened to what I wanted to buy and Not what the dealer needed to push... listened to my needs like model, color of interior and exterior and actually showed me what I ended up buying.. thank you

First off, I absolutely hate car shopping. I hate the games. I hate the "let me talk to my manager" or "what is it going to take for me to get you to buy". I gave Ken Garff Hyundai 5 stars because I got none of that when buying my car. I had the best car salesman I've ever worked with, Andrew Tackett. He helped me find the perfect car. He was patient with my wanting to look at multiple models and trim levels. He did not pressure me at anytime and helped me find my perfect car. Even the finance person, Jeremy, was amazing. He showed me some options but did not pressure me with add-ons. If you are looking for a new Hyundai, even if you don't live in Surprise, make the drive to Ken Garff. Call ahead to make sure Andrew Tackett is working or make an appointment with him and you will not be disappointed!

I had a great experience with this dealership. Allen was a very outgoing salesman who made the entire car buying process enjoyable and easy. You can tell this place cares more about the customer than the money, which is hard to find when it comes to dealerships. Allen has worked with me to look at multiple vehicles until I felt like I found the right one. Not only did he help me find exactly what I was looking for but gave me a great deal too! Sami was of great assistance when it came down to finances and paperwork. Up front, honest and easy to work with. Much appreciated. Definitely let these guys take care of you for your next vehicle!

These folks honored the 10/100K warranty as promised. My service advisor John Lane was knowledgeable and outstanding! If I need more service work, definitely will be back. Highly recommend this dealership.

Their service is above and beyond 5 stars. Wish I could give them more praise. Especially Fernando, he was very committed to making sure I got the best deal. The finance team was amazing with their follow up as well. I look forward to doing business with them again. Ask for Fernando ☺️

Just bought a used Hyundai Sonata Hybrid private party and first week had some mechanical concerns. Made an appointment for Friday but on Wednesday prior had to take it in. Antonio took my call and got me in same day. Antonio went out of his way to get me a ride home. Said one of his techs should be able to get to it on Thursday. Friday morning Antonio called and told me what it needed. I authorized it and picked it up later in the day. Great service. My car is running great. Would recommend Ken Garff and Antonio

Excellent service

Overall great purchasing experience!! Our salesman Kyle Simpson was AWESOME! Very informative and knowledgeable of the product. He spent the time with us that it took to look at several different trim levels and explained the different options very well. Helped to make the decision of which one to buy an easy one. Love our new Palisade! Highly recommend Ken Garff Hyundai and our salesman Kyle.

Jaylen was a great help. I’m leaving with a new vehicle happier than ever and satisfied with my purchase. Jaylen answered ALL my question and concerns, Highly recommend giving him a call and see what he can do for you.

My experience was fantastic our salesman was Michael and he was honest and upfront the whole time and the whole process was super fast, we were in and out in about 2 hours. This dealership is super busy and was quite impressed with how they ran their whole operation. If your looking to purchase or lease a hyundai this is the type of place you want to go to, and ask for michael, an awesome salesman that gets down to business and doesn't take advantage of customers.

My husband and I had the best experience buying a car from Ken Garff Hyundai Surprise. I called ahead to see if the car we wanted to take a look at was still available and Andrew had the car in front and washed when we got there. He worked with us to ensure we were completely happy, hustled to find a color (exterior and interior) that we liked, and was very patient. Sami in finance was great, as well. We had our 4-year-old granddaughter and the staff brought her snacks and coloring books, which made her happy and kept her occupied. We left the dealership with our brand new car a couple hours after test driving. We will definitely buy from here again! Thank you!!!!

I called Ken Garff Hyundai because my car felt like it was running a little bit different and they were able to get me in the very next day. I am so appreciative of them for that. Once I brought my car in, I was greeted by Cheyenne, who gave me exceptional service and was very hospitable and professional Cheyenne and her team gave me an estimated time of the following day that my car would be done with its repairs, but they were able to get it done on the same day! the mechanics that work here are very diligent at their job and found several hot ticket items that were affecting my cars performance. Once fixed my car is driving like it’s brand new again so thank you for your honesty and dedication to what you do.

This was by far the best car buying experience. Paul Horak was not pushy, he was friendly, helpful and I think we even made a friend in him! I will forever buy my cars from this dealer as well as tell everyone I know about the dealer and Paul! Thank you Paul at Ken Garff!

This was by far the best car buying experience I have ever encountered! Paul Horak made the experience easy, he worked with me to make my payment what I wanted and he knew everything about the vehicle! On top of everything he made it feel like buying from an old friend, he even checked in on me the following day and offered any help with the technology in the vehicle. We traveled about an hour and 15 mins to check out a specific car and 1000% I would send everyone I know there because it's worth the trip. Everyone was friendly and polite and the environment was clean!

Just wanted to give a shout out to Rose Ponce and what an awesome job she did selling us the Ford Explorer. From the time we got on the lot till the time we signed paperwork and that included test driving two different vehicles it only took about two hours. We will be back to see you Rose when it’s time for another vehicle thank you again.

Staff were very helpful and informative. They made my experience most pleasant & positive.

Was driving through town in need of a quick repair to keep me on the road. They fit me right in and turned me around in under 30 minutes. Great team dedicated to its customers.

Antonio was great. He was really helpful and was able to get my car sensors finally working properly. He answered all my questions and kept me informed on my car. He was friendly and knowledgeable, and most of all, I trusted what he said.

I found a Santa Cruz Night on Carfax, I called and spoke to Rose, she confirmed it was still available. She was so helpful and patient. We negotiated with her manager, I think his name is Jeff, and she helped me get the best price Rose then help get my paperwork ready with Jeremy in finance. I could not have asked for a better group of associates to work with. By the way I love my 2024 Santa Cruz 😀 Thank you Rose for everything. Dolores

Update:Scott Potter the general manager took care of the issues and address the problem and fixed it, I changed my review to accurately reflect it, thank you oh so very much Scott for everything you’ve done and addressing this issue! Overall my Experience with Ken Graff Hyundai in surprise has not been a very pleasant one, i will go ahead and give kudos where its due with the District Sales Manager Billy and the receptionist Rose, when it came to Purchasing the vehicle or even going to look at it, when I went by there an incurred a disrespectful sales person named Alex Utajare. I originally went to look at a Veloster on there used car lot, upon even arrival i got a call stating the car had a check engine light come on it, afterwards i walked the lot to find 2 other vehicles that caught my attention, A Mercedes CLA 250 and a Tesla Model 3, needless to say that night i was told by the rep that they pretty much didn't need my business. A review was written by my buddy who came with me and witnessed this event, i thought i was done with this auto group until the District Sales Manger Billy reached out to me, Billy was in every aspect very polite and courteous and it was a delight to work with him in the purchase of the vehicle as well as having Rose the receptionist work the paperwork. Overall after correcting the actions of their employee it was an overall smooth process. The reason for the 1 star review is because i am now 2 weeks in of owning the Tesla i purchase from them that went through inspection and on 06/11/2024 the car broke down and had to be towed into Tesla. The original cost quoted for repairs was almost 900 dollars, However after talking to them they were understanding and significantly dropped the cost of repairs. I am very upset and disappointed at how this has been handled because the whole experience has been a mess and frustrating, what i though was a happy and joyful experience turned into a nightmare.

Alex, Sami, and the rest of the staff at Ken Garff Hyundai Surprise made our buying experience a very positive one.

I had an outstanding experience at Ken Garff Hyundai. I had a Hyundai that I was trading in. They had the vehicle that I wanted, they were never pushy about the sale. My salesman, Kyle, did a great job explaining all the technology to me and setting up the phone and bluelink. All the staff were so polite and pleasant. I am a senior and the young staff were all very professional and polite, neat and well groomed. I love my Tucson!

Paul Horak was awesome and got me into a great vehicle for my family he spent time time getting to know my needs and was able to get me a good deal.