Customer Testimonials
Excellent experience, Excellent service.
Cheyanna is the best!
(Translated by Google) The service was provided promptly. The reason we use Hyundai for service is because of its high quality. Thank you. (Original) El servicio fue atendido en tiempo, la razón por la que utilizamos Hyundai para servicio es porque el servicio es de calidad. Grsciad
Quick and easy
Everything was a great experience from scheduling to completion of maintenance appt.
Very nice place and the staff are very helpful and courteous.
The windshield box that holds certain sensors on my Ioniq 5 came adrift. The service manager who checked me in snapped it back in place. No further action required.
Great communication from service staff and nice waiting area.
Cheyanna was the rep that I was dealing with. She communicated very well and had a very good knowledge of the car . Helped me with some questions that I had with my new Elentra Hybrid . Cheyanna is certainly an Asset to your dealership.
Antonio was great! Professional and polite. Thank you.
Stellar Service and for the Love of God clone your Service Representative, Alyssa!💕💯👌 She's Amazing!
The service department was professional, thorough and had the work completed in a timely matter.
Great job and friendly people. Took care of all my needs in a timely fashion was completely happy. Only thing that could’ve made it better was washing my car lol
Quick and easy. Gives solid explanation and friendly. Mason is a great customer liaison
Great people,But the chairs in Sitting Area need to be Steamed clean. They. Smell and they are dirty.
Everyone was great.
i had a great experience getting a bundle deal for my oil changes with mason!! He really helped me get the best and most efficient care for my car! 10/10 recommend mason for true honest care!
Friendly and efficient!
My service advisor Alyssa was very nice I would recommend her to my family and friends. I like to do my car services at the dealership even tho I felt my fender wall was overpriced I choose to still get it done.
Always friendly and helpful. Nothing sneaky - you always know what is happening with your car!
Cheyanna was a pleasure to deal with, and my Tucson was done earlier than expected.
This was our first time for service and we were very pleased with the employee who waited on us and got the repair completed in the time he stated.
My advisor was awesome
Comprehensive in looking over vehicle and diagnosing issues. Timely and communicative. Price of repair seemed in range with other repair shops.
Excellent service. Amazing people.
Fast courteous service
I had an issue with a tire. They took me as soon as I could get there. They fixed my tire issue and without asking the recall item without me asking. Service department was friendly and helpful. Good Job!
Quick service and well explained repair Dylan was the service guy. I think they was his name. Young kid with a great attitude and very friendly. Love the feature where you film the repair tech doing the assessment.
I have found this location to be Customer Friendly; Caring; Professional: great in communication as well as answers questions in detail.
All of my dealings with Ken Garff Hyundai have been excellent. I have always been able to get my car serviced as needed and the services have been done in a very efficient and professional manner.
My Palisade 2020 is running like new. Great service team. I hardly recommend them.
They really want above and beyond to help me. I'm from out of state and needed to back home by the following morning for something really important and they were able to get me in and out as quickly as they could. Only took a few hours to trace through the wiring harness to find out which connection was loose. I didn't have to pay anything because it was the fault of another dealerships doing. They handled everything. Super friendly staff!
Great experience and quick service
On time, recall finished quickly, only problem was waiting 30 minutes for paperwork after job was completed.
Fast efficient service
Very friendly staff great communication from service department only complaint is every time I have my service done the app doesn’t update with correct mileage then it’s asking me to do my next service sooner
Antonio was great. Very professional and he kept me informed every step of the way.
The staff is a big part of the positive experience. Robert Pezek was excellent 👍
It was my first time to Ken Garff Hyundai Surprise service department. Super happy with the shop's performance, and also that I happened to get Alyssa assigned to me as my service coordinator. She was very knowledgeable, thorough, and professional. I will definitely make it a point to ask for Alyssa again in the future!
Cheyanna is the BEST! She’s always clear in the next steps, gives peace of mind . I can’t her enough for helping a stressful situation be easy to fix. Thank you!
Staff was friendly shared with us what we only needed to get done. Everything was above board and quick.
That work hard to get you in and out. And do a complete job.
Everyone at the dealership was very kind and respectful. Would be very happy to bring my Pallisade back anytime for service.
My car was overheating. Had to change out fan assembly. Everyone was fantastic. Even got loaner car. Excellent service.
Service was good. It is very congested at the dealership. Way too many cars on the property for the size of the land. Consider off loading some vehicles to an alternate site
Very smooth, quick
Everything went well.
They even washed my car!
Came in for maintenance and received good guidance and a thorough discussion on what was needed. Robert was knowledgable and bent over backwards to shorten my wait time.
Cheyanna was attentive, friendly and informative per her usual. Great service every time.
Superb! I bought my car five years ago with 10 year 100,000 mile warranty on it and although I rarely had an issue those that I did were met with eagerness, professionalism, and good work. I would definitely buy my next car from them again. My car had 8 miles on it when I purchased it now, it has 77,000 miles on it. Five years later the car is still running fantastic. I’ll probably go hold off on buying another one and just ride this one until the wheels falls off because I know it can do it hats off to Antonio Clara!!!
Very pleased with the service received on my daughter’s 2016 Hyundai Veloster under the engine replacement campaign. Great customer service with steady communications.
Friendly helpful staff . We appreciate all they did for us Thank you
Quick and friendly service.
Great, friendly service! Fast, thorough and efficient! And they even wash your car for you when you’re done!
Antonio looks after me
Service department was fast, friendly and professional. We were only there for a battery issue and they still washed and cleaned it for us. I’m so impressed with this entire dealership. Everything from Sales to Service A+ ! ✨✨✨✨✨
Went for a recall they have been covering and I had oil change and tires rotated 3 hours nice place to sit and wait
The service department person that I dealt with was absolutely amazing. Answer all of my concerns. This oil change was Covered by a plan that I had purchased when I purchased my vehicle so there was no charge.
Always professional and courteous
Great service, very friendly anwser all my questions and concerns keep up the good work
Excellent dealership
Excellent customer service