Customer Testimonials
Excellent experience, Excellent service.
Cheyanna is the best!
(Translated by Google) The service was provided promptly. The reason we use Hyundai for service is because of its high quality. Thank you. (Original) El servicio fue atendido en tiempo, la razón por la que utilizamos Hyundai para servicio es porque el servicio es de calidad. Grsciad
Quick and easy
Everything was a great experience from scheduling to completion of maintenance appt.
Very nice place and the staff are very helpful and courteous.
The windshield box that holds certain sensors on my Ioniq 5 came adrift. The service manager who checked me in snapped it back in place. No further action required.
Great communication from service staff and nice waiting area.
Cheyanna was the rep that I was dealing with. She communicated very well and had a very good knowledge of the car . Helped me with some questions that I had with my new Elentra Hybrid . Cheyanna is certainly an Asset to your dealership.
Antonio was great! Professional and polite. Thank you.
Stellar Service and for the Love of God clone your Service Representative, Alyssa!💕💯👌 She's Amazing!
The service department was professional, thorough and had the work completed in a timely matter.
Great job and friendly people. Took care of all my needs in a timely fashion was completely happy. Only thing that could’ve made it better was washing my car lol
Quick and easy. Gives solid explanation and friendly. Mason is a great customer liaison
Great people,But the chairs in Sitting Area need to be Steamed clean. They. Smell and they are dirty.
Everyone was great.
i had a great experience getting a bundle deal for my oil changes with mason!! He really helped me get the best and most efficient care for my car! 10/10 recommend mason for true honest care!
Friendly and efficient!
My service advisor Alyssa was very nice I would recommend her to my family and friends. I like to do my car services at the dealership even tho I felt my fender wall was overpriced I choose to still get it done.
Always friendly and helpful. Nothing sneaky - you always know what is happening with your car!
Cheyanna was a pleasure to deal with, and my Tucson was done earlier than expected.
This was our first time for service and we were very pleased with the employee who waited on us and got the repair completed in the time he stated.
My advisor was awesome
Comprehensive in looking over vehicle and diagnosing issues. Timely and communicative. Price of repair seemed in range with other repair shops.
Excellent service. Amazing people.
Fast courteous service
I had an issue with a tire. They took me as soon as I could get there. They fixed my tire issue and without asking the recall item without me asking. Service department was friendly and helpful. Good Job!
Quick service and well explained repair Dylan was the service guy. I think they was his name. Young kid with a great attitude and very friendly. Love the feature where you film the repair tech doing the assessment.
I have found this location to be Customer Friendly; Caring; Professional: great in communication as well as answers questions in detail.
All of my dealings with Ken Garff Hyundai have been excellent. I have always been able to get my car serviced as needed and the services have been done in a very efficient and professional manner.
My Palisade 2020 is running like new. Great service team. I hardly recommend them.
They really want above and beyond to help me. I'm from out of state and needed to back home by the following morning for something really important and they were able to get me in and out as quickly as they could. Only took a few hours to trace through the wiring harness to find out which connection was loose. I didn't have to pay anything because it was the fault of another dealerships doing. They handled everything. Super friendly staff!
Great experience and quick service
On time, recall finished quickly, only problem was waiting 30 minutes for paperwork after job was completed.
Fast efficient service
Very friendly staff great communication from service department only complaint is every time I have my service done the app doesn’t update with correct mileage then it’s asking me to do my next service sooner
Antonio was great. Very professional and he kept me informed every step of the way.
The staff is a big part of the positive experience. Robert Pezek was excellent 👍
It was my first time to Ken Garff Hyundai Surprise service department. Super happy with the shop's performance, and also that I happened to get Alyssa assigned to me as my service coordinator. She was very knowledgeable, thorough, and professional. I will definitely make it a point to ask for Alyssa again in the future!
Cheyanna is the BEST! She’s always clear in the next steps, gives peace of mind . I can’t her enough for helping a stressful situation be easy to fix. Thank you!
Five stars says it all!!! Was very satisfied with the service and personal involved, l be
All the reviews you read about Ken Garff Hyundai sales department in Surprise are absolutely WRONG. In the journey to buy my car this dealership has impressed me. Everyone from my sales rep, Redd to his manager, Alejandro, Mia in finance all the way up to the general sales manager Billy worked their butts off to get me the car I wanted at the monthly I wanted to pay. From, the initial cold call I made for the car I wanted to the final signing in finance, everyone was professional easy to work with. Redd was kind enough to send ... Read More DealerRater - Dec 24, 2025
Service is alway quick and thorough. Everything is fully explained. Service department people are pleasant and helpful. Love the email update
The parts department called me a day after I posted my previous review and said the part came in for replacement. So I am now back to being very satisfied with the dealership, although the sales rep. should have still replied to my emails.
Paul Horak and Billy went above and beyond to get me the car I wanted. They did an amazing job getting me into a car that fits my budget and the payments I was asking for . I will be recommending this dealership to all my family and friends to buy a car from Ken Garfield dealership. You could a better place to buy a car!
Our SalesRep, Josh was very professional and the whole experience was very easy in purchasing our new Elantra.
This was by far the best car buying experience. Paul Horak was not pushy, he was friendly, helpful and I think we even made a friend in him! I will forever buy my cars from this dealer as well as tell everyone I know about the dealer and Paul! Thank you Paul at Ken Garff!
Paul Horak was awesome and got me into a great vehicle for my family he spent time time getting to know my needs and was able to get me a good deal.
Amazing buying experience! Service Department was just as amazing,. They really care about the customer at this dealership. All the employees in sales and service was very friendly
Had an amazing experience, salesman was very knowledgeable and I couldnt be more pleased with the entire process!!
I was helped immediately and the process so easy thanks to Paul. Paul answered all my questions and I felt so taken care of.
This was truly one of the most pleasurable car buying experiences my family as ever had. Our daughter was purchasing a used car from Garff Hyundai in Suprise and our salesperson Steven S was polite and knowledgeable and explained the breakdown of all incentives with our trade-in along with her used vehicle purchase. As for their financial department that team ensured that our daughters car had all the coverage needed prior to leaving the lot. Thank you Stephen S, and your entire team! The Murray Family!
This was the best experience I have ever had with a service department. They took care of my issues with the car and gave me a car to drive while the repairs were being done. All with a friendly attitude and smiles on their faces. I have owned several Hyundais and it will continue to be my car of choice. I would highly recommend this dealership
Went to Rodeo Hyundai for an oil change & tire rotation, as always the service was fast professional and pleasant. Want to compliment Service Advisor Cheyanna Angevine, she was a happy face when I got to the dealership and called me when the job was done. I will ask for her next time I go back to Rodeo Hyundai .
Excellent service department Shutttle from dealership and back was outstanding Very good job of cleaning the car Promptness of service work was very good job well done
[email protected] Is the best service person I have met. Takes care of you and keeps you up to date. She is fantastic
Got a recall notice so I contacted the dealership right away. They could not have been more accommodating. I set up my appointment for when it was convenient for me. They took me in as soon as I arrived & completed the service in a very timely manner.
We currently own three Hyundai vehicles and are very satisfied with the service department. Excellent work attention to customer needs as well as great a customer relations. I would like to recognize Kristina Mlranda for taking great care of customers. Roger Sullivan Surprise, AZ
I have owned four Hyundai vehicles over the past ten years and worked with the service director, Victor Vasquez, for most of that time. Victor has an excellent staff of service advisors and my most recent service was handled in a professional and courteous manner.
Fast ,easy, friendly and got what I wanted with no hassle. Love Steve Simpson! Would definitely recommend buying a vehicle here. Thank you rodeo hyundai 🙂
I was so worth having my car looked at. I had my car looked at by a couple other mechanics who I completely trust but none could ever tell me why the car was having an issue. Finally I had enough an brought it to Rodeo. I usually will never use a dealership for anything but Rodeo was great. They took the time to go over my car completely and throughly. They found the problem and fixed it without charging me an arm and leg. Thanks for giving me faith in at least your dealership.
the level of service provided here is always excellent, i just had my mom odessas sonata limited serviced there recently.cheyanna was extremely helpful and i wouldn't hesitate to send a friend or family member to this dealership for sales or service.
Cheyenna is great to work with, always greets customers with a smile and remembers my name. I was in a rush and the team got my vehicle done early
Thank you Rodeo Hyundai, Alice Gonzales was friendly, explained my 15K service details, and got me in and out on time. I'll definitely will come back for all my service needs.
Have dealt with the dealership since it opened. Have always been treated well by the sales and service personnel. I will continue to have all of my service done on my Hyundai at Rodeo.
Khristina was friendly, respectful and businesslike. I will return to Rodeo Hyundai for all my service needs. Also, a treat to have car wash and vacuum Thank you Christina
Best car buying experience ever with this dealer. Our sales person, Melo, was knowledgeable, personable, efficient, professional, pleasant and not pushy like most. She found us the perfect vehicle we were looking for. Highly recommend the dealership and Melo as your sales person. Very clean, spacious showroom & sales offices.
I leased my second Hyundai from Rodeo and continue to be very pleased with the level of professionalism from everyone I meet. My sales consultant patiently took me through my decision process, put me in the right vehicle for the right price, and even took me to gas up because the transaction happened so quickly. I am a customer for life and will recommend this dealership to friends and others.
I purchased a new Kona. Because I moved here from California, I did not have a car. ALEX UTAH PICKED ME UP FROM MY HOME AND TOOK ME TO THE DEALERHIP. That is service! He was very helpful, professional, and kind. The dealership was clean, modern and comfortable. After purchasing, I got into the car and it was full of gas. He explained everything in the car.
Friendly, Fast and Fair. Easy intake, clean spacious waiting area with some complimentary things to drink, fast service and fairly priced. Car was serviced,washed and ready quickly. Staff works well as a team ensuring Ive got everything attended to and back on the road in a teasonable amount of time.
Always a good experience. That is why I love my Hyundai Tucson and I will always drive a Hyundai. Very friendly dealership and always have appointment openings.
Christina was friendly and courteous! The car was also in for paint treatment and they went above and beyond cleaning and vacuuming the interior as well!!
I just had my car serviced at Rodeo Hyundai which is where I always take the car for service. They are very professional and accommodating and I feel confident that my car is being well taken care of. I appreciate that when they notice something that should be taken care of they recommend it but they're never pushy about getting it done. The car is always ready when I'm told it will be and often it's finished a little sooner. Cheyanna did a great job!! Good Job Rodeo Hyundai Service!! Keep up the good work! 🙂
Very pleased with my salesman, Steve Simpson. I would definitely recommend him to my friends. He was very conscientious and worked hard to get my 2021 Santa Fe Calligraphy. We began in March and as anyone trying to buy a new car can attest, it has been a real challenge to find one. Steve was always checking with both the factory and other dealers to find exactly what we wanted. He called one evening to tell me he located THE car and the next day we drove it home! Although going thru the paperwork took a few hours, it was worth ... Read More DealerRater - Jun 9, 2021
I was so pleased with the treatment I got at this dealership and Ken in the service department. They will get my recommendation to everyone.
The dealership staff from sales to service is very considerate and thorough. We've had nothing but good luck with this dealership. Our car comes out of service clean and washed.
Service dept was efficient, and solved my issues. Miranda kept me updated on the timing of the repairs and they were quicker than expected to get the job done.
Always a pleasure to deal with this dealership. Clean environment and friendly staff, sales and service department. They get you in and out quickly. Will recommend.
always a pleasure to deal with this is the 7th vehicle i got from them--great people from to back top to bottom-highly recommend
Rodeo Hyundai has changed my life long avoidance of car dealerships. Since they've opened here in Surprise, their service has been exceptional, their prices fair and their employees extremely personal and professional
I've worked with Rodeo Hyundai since they first opened up shop in Surprise. I believe that their service department is one of the best around. They have given me timely service at a fair price. When there were delays they provided transportation at no cost to me. I keep coming back and I haven't been disappointed.
Service advisor was great, the waiting room for service was also well kept. I was kept informed of the work being done and it was done before the time she gave me.
Hyundai Rodeo always provides excellent customer service. Never pushes you to get services done but they will provide you with recommendations and pricing so I’ll have time to think about it.
Kristina & crew diagnosed & solved our ‘15 Santa Fe’s issues promptly, professionally & with utmost courtesy. I even got to discuss my car’s repairs with the mechanic involved which I’ve never been able to at other dealers. Trust is important!m
Great customer service experience for what could have been a disaster with other dealer services departments. Kristina was excellent and very easy to work with.
Being a woman makes buying a car incredibly difficult because we are never taken seriously by salesmen, but working with Steve Simpson, at Rodeo Hyundai, has been the best car buying experience I have ever had. He never pressured me into anything and gave me the space I needed while looking around. He never hovered and he was able to accurately answer all of my questions. My husband and I had to wait awhile because of how busy he was, but it was worth it! He set me up with a beautiful Palisade and even got me the color that ... Read More DealerRater - Apr 23, 2021
The service department was very good with communication. They were able to get my vehicle in and out very quickly. I would recommend to family and friends.